{"id":2417,"date":"2021-03-09T14:25:31","date_gmt":"2021-03-09T19:25:31","guid":{"rendered":"https:\/\/awaycare.ca\/?page_id=2417"},"modified":"2024-02-02T15:11:56","modified_gmt":"2024-02-02T20:11:56","slug":"declaration-des-droits-en-matiere-dassurance-voyage","status":"publish","type":"page","link":"https:\/\/awaycare.ca\/fr\/declaration-des-droits-en-matiere-dassurance-voyage\/","title":{"rendered":"D\u00e9claration des droits en mati\u00e8re d\u2019assurance voyage"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h2>D\u00e9claration des droits en mati\u00e8re d\u2019assurance voyage<\/h2>\n<p>AwayCare\/Soins Voyages est fier d\u2019adh\u00e9rer \u00e0 la <a href=\"https:\/\/www.thiaonline.com\/index_Fr.html\">THiA<\/a>. Notre objectif commun\u00a0: veiller \u00e0 ce que chaque r\u00e9clamation soumise ait le potentiel de mener \u00e0 un r\u00e8glement. Dans cette optique, l\u2019industrie s\u2019est concert\u00e9e pour r\u00e9diger la <u>D\u00e9claration des droits et responsabilit\u00e9s<\/u> afin d\u2019\u00e9noncer clairement ce que vous pouvez attendre de votre police d\u2019assurance voyage, mais aussi vos responsabilit\u00e9s lors de sa souscription. La D\u00e9claration des droits et responsabilit\u00e9s en mati\u00e8re d\u2019assurance voyage repose sur les r\u00e8gles d\u2019or suivantes de l\u2019assurance voyage\u00a0:<\/p>\n<ul>\n<li>Connaissez votre \u00e9tat de sant\u00e9<\/li>\n<li>Connaissez votre voyage<\/li>\n<li>Connaissez votre police<\/li>\n<li>Connaissez vos droits<\/li>\n<\/ul>\n<p>Chacun m\u00e9rite de voyager sans tracas; gr\u00e2ce \u00e0 la D\u00e9claration des droits et responsabilit\u00e9s, les voyageurs canadiens pourront mieux souscrire une assurance voyage en confiance, sachant que leur fournisseur respecte leurs droits et les informe de leurs responsabilit\u00e9s.<\/p>\n<h2>Vous avez droit \u00e0:<\/h2>\n<ol>\n<li><strong>Une souscription sans obligation<\/strong> Votre fournisseur d\u2019assurance voyage vous accordera une \u00ab p\u00e9riode de r\u00e9flexion de 10 jours sans frais \u00bb.<\/li>\n<li><strong>Une information exhaustive<\/strong> Vous recevrez les documents de votre police et la confirmation de votre couverture \u00e9non\u00e7ant les conditions de la police, que vous l\u2019ayez souscrite en personne, au t\u00e9l\u00e9phone ou en ligne.<\/li>\n<li><strong>Des \u00e9claircissements<\/strong> Vous pouvez poser des questions sur l\u2019assurance voyage que vous avez souscrite.<\/li>\n<li><strong>Une r\u00e9vision de vos r\u00e9ponses aux questions d\u2019ordre m\u00e9dical<\/strong> Vous recevrez une copie de vos r\u00e9ponses au questionnaire m\u00e9dical avant l\u2019entr\u00e9e en vigueur de votre police.<\/li>\n<li><strong>Une assistance \u00e0 l\u2019\u00e9chelle mondiale et un soutien sans frais<\/strong> Vous avez acc\u00e8s en tout temps \u00e0 l\u2019aide qu\u2019il vous faut de la part de votre fournisseur d\u2019assurance voyage.<\/li>\n<li><strong>Un traitement juste et rapide de votre demande de r\u00e9clamation<\/strong> Vous b\u00e9n\u00e9ficierez d\u2019un processus rapide et transparent.<\/li>\n<li><strong>Un r\u00e9examen et un recours<\/strong> Vous pouvez faire appel d\u2019une d\u00e9cision et demander un r\u00e9examen \u00e0 la lumi\u00e8re de nouvelles informations.<\/li>\n<li><strong>La confidentialit\u00e9<\/strong> Vos renseignements personnels seront prot\u00e9g\u00e9s dans le cadre de votre relation avec votre fournisseur d\u2019assurance voyage.<\/li>\n<li><strong>La divulgation de votre assureur<\/strong> Votre police identifiera le souscripteur de votre assurance voyage et expliquera clairement le processus de traitement des plaintes.<\/li>\n<li><strong>Un service dans la langue de votre choix<\/strong> Vous pouvez effectuer toute transaction ou correspondance concernant votre assurance voyage en fran\u00e7ais ou en anglais.<\/li>\n<\/ol>\n<h2>Vous avez la responsabilit\u00e9 de :<\/h2>\n<ol>\n<li><strong>Fournir des renseignements exacts<\/strong> La proposition d\u2019assurance voyage doit \u00eatre remplie avec exactitude.<\/li>\n<li><strong>Comprendre votre police<\/strong> Prenez le temps de lire et de comprendre votre police.<\/li>\n<li><strong>Voyager muni d\u2019une preuve d\u2019assurance<\/strong> Gardez votre num\u00e9ro de police et les coordonn\u00e9es du service d\u2019assistance d\u2019urgence \u00e0 port\u00e9e de main.<\/li>\n<li><strong>Tenir votre fournisseur d\u2019assurance voyage inform\u00e9<\/strong> Communiquez sans d\u00e9lai en cas de r\u00e9clamation et fournissez tous les documents n\u00e9cessaires au traitement de votre r\u00e9clamation, y compris tous les re\u00e7us pertinents.<\/li>\n<\/ol>\n<p>Pour obtenir plus de renseignements, <a href=\"https:\/\/www.youtube.com\/watch?v=asWfyxIQX6c&amp;t=5s\">regardez cette courte vid\u00e9o (en anglais seulement) sur la D\u00e9claration des droits et responsabilit\u00e9s de la THIA<\/a><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-21810\" src=\"https:\/\/travelguardian.ca\/wp-content\/uploads\/2020\/10\/Thia_bill_of_rights_seal_RGB_125px_small.png\" alt=\"Thia bill of rights seal\" width=\"125\" height=\"125\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2417","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>D\u00e9claration des droits en mati\u00e8re d\u2019assurance voyage - AwayCare<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/awaycare.ca\/fr\/declaration-des-droits-en-matiere-dassurance-voyage\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"D\u00e9claration des droits en mati\u00e8re d\u2019assurance voyage - AwayCare\" \/>\n<meta property=\"og:url\" content=\"https:\/\/awaycare.ca\/fr\/declaration-des-droits-en-matiere-dassurance-voyage\/\" \/>\n<meta property=\"og:site_name\" content=\"AwayCare\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/awaycareinc\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-02T20:11:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/travelguardian.ca\/wp-content\/uploads\/2020\/10\/Thia_bill_of_rights_seal_RGB_125px_small.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/declaration-des-droits-en-matiere-dassurance-voyage\\\/\",\"url\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/declaration-des-droits-en-matiere-dassurance-voyage\\\/\",\"name\":\"D\u00e9claration des droits en mati\u00e8re d\u2019assurance voyage - AwayCare\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/declaration-des-droits-en-matiere-dassurance-voyage\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/declaration-des-droits-en-matiere-dassurance-voyage\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/travelguardian.ca\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/Thia_bill_of_rights_seal_RGB_125px_small.png\",\"datePublished\":\"2021-03-09T19:25:31+00:00\",\"dateModified\":\"2024-02-02T20:11:56+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/declaration-des-droits-en-matiere-dassurance-voyage\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/awaycare.ca\\\/fr\\\/declaration-des-droits-en-matiere-dassurance-voyage\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/declaration-des-droits-en-matiere-dassurance-voyage\\\/#primaryimage\",\"url\":\"https:\\\/\\\/travelguardian.ca\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/Thia_bill_of_rights_seal_RGB_125px_small.png\",\"contentUrl\":\"https:\\\/\\\/travelguardian.ca\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/Thia_bill_of_rights_seal_RGB_125px_small.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/declaration-des-droits-en-matiere-dassurance-voyage\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"D\u00e9claration des droits en mati\u00e8re d\u2019assurance voyage\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/\",\"name\":\"AwayCare\",\"description\":\"AwayCare Insurance\",\"publisher\":{\"@id\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/#organization\",\"name\":\"AwayCare\",\"url\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/awaycare.ca\\\/wp-content\\\/uploads\\\/2019\\\/05\\\/awaycare_logo_retina.png\",\"contentUrl\":\"https:\\\/\\\/awaycare.ca\\\/wp-content\\\/uploads\\\/2019\\\/05\\\/awaycare_logo_retina.png\",\"width\":986,\"height\":156,\"caption\":\"AwayCare\"},\"image\":{\"@id\":\"https:\\\/\\\/awaycare.ca\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/awaycareinc\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"D\u00e9claration des droits en mati\u00e8re d\u2019assurance voyage - AwayCare","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/awaycare.ca\/fr\/declaration-des-droits-en-matiere-dassurance-voyage\/","og_locale":"fr_FR","og_type":"article","og_title":"D\u00e9claration des droits en mati\u00e8re d\u2019assurance voyage - AwayCare","og_url":"https:\/\/awaycare.ca\/fr\/declaration-des-droits-en-matiere-dassurance-voyage\/","og_site_name":"AwayCare","article_publisher":"https:\/\/www.facebook.com\/awaycareinc","article_modified_time":"2024-02-02T20:11:56+00:00","og_image":[{"url":"https:\/\/travelguardian.ca\/wp-content\/uploads\/2020\/10\/Thia_bill_of_rights_seal_RGB_125px_small.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/awaycare.ca\/fr\/declaration-des-droits-en-matiere-dassurance-voyage\/","url":"https:\/\/awaycare.ca\/fr\/declaration-des-droits-en-matiere-dassurance-voyage\/","name":"D\u00e9claration des droits en mati\u00e8re d\u2019assurance voyage - AwayCare","isPartOf":{"@id":"https:\/\/awaycare.ca\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/awaycare.ca\/fr\/declaration-des-droits-en-matiere-dassurance-voyage\/#primaryimage"},"image":{"@id":"https:\/\/awaycare.ca\/fr\/declaration-des-droits-en-matiere-dassurance-voyage\/#primaryimage"},"thumbnailUrl":"https:\/\/travelguardian.ca\/wp-content\/uploads\/2020\/10\/Thia_bill_of_rights_seal_RGB_125px_small.png","datePublished":"2021-03-09T19:25:31+00:00","dateModified":"2024-02-02T20:11:56+00:00","breadcrumb":{"@id":"https:\/\/awaycare.ca\/fr\/declaration-des-droits-en-matiere-dassurance-voyage\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/awaycare.ca\/fr\/declaration-des-droits-en-matiere-dassurance-voyage\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/awaycare.ca\/fr\/declaration-des-droits-en-matiere-dassurance-voyage\/#primaryimage","url":"https:\/\/travelguardian.ca\/wp-content\/uploads\/2020\/10\/Thia_bill_of_rights_seal_RGB_125px_small.png","contentUrl":"https:\/\/travelguardian.ca\/wp-content\/uploads\/2020\/10\/Thia_bill_of_rights_seal_RGB_125px_small.png"},{"@type":"BreadcrumbList","@id":"https:\/\/awaycare.ca\/fr\/declaration-des-droits-en-matiere-dassurance-voyage\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/awaycare.ca\/fr\/"},{"@type":"ListItem","position":2,"name":"D\u00e9claration des droits en mati\u00e8re d\u2019assurance voyage"}]},{"@type":"WebSite","@id":"https:\/\/awaycare.ca\/fr\/#website","url":"https:\/\/awaycare.ca\/fr\/","name":"AwayCare","description":"AwayCare Insurance","publisher":{"@id":"https:\/\/awaycare.ca\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/awaycare.ca\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/awaycare.ca\/fr\/#organization","name":"AwayCare","url":"https:\/\/awaycare.ca\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/awaycare.ca\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/awaycare.ca\/wp-content\/uploads\/2019\/05\/awaycare_logo_retina.png","contentUrl":"https:\/\/awaycare.ca\/wp-content\/uploads\/2019\/05\/awaycare_logo_retina.png","width":986,"height":156,"caption":"AwayCare"},"image":{"@id":"https:\/\/awaycare.ca\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/awaycareinc"]}]}},"_links":{"self":[{"href":"https:\/\/awaycare.ca\/fr\/wp-json\/wp\/v2\/pages\/2417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/awaycare.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/awaycare.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/awaycare.ca\/fr\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/awaycare.ca\/fr\/wp-json\/wp\/v2\/comments?post=2417"}],"version-history":[{"count":0,"href":"https:\/\/awaycare.ca\/fr\/wp-json\/wp\/v2\/pages\/2417\/revisions"}],"wp:attachment":[{"href":"https:\/\/awaycare.ca\/fr\/wp-json\/wp\/v2\/media?parent=2417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}