{"id":3522,"date":"2026-01-21T14:34:20","date_gmt":"2026-01-21T19:34:20","guid":{"rendered":"https:\/\/awaycare.ca\/?p=3522"},"modified":"2026-01-21T14:34:20","modified_gmt":"2026-01-21T19:34:20","slug":"reflecting-preparing-and-growing-with-awaycare","status":"publish","type":"post","link":"https:\/\/awaycare.ca\/en\/reflecting-preparing-and-growing-with-awaycare\/","title":{"rendered":"Reflecting, Preparing, and Growing with AwayCare"},"content":{"rendered":"<p>As one year ends and another begins, it\u2019s the perfect moment to pause, reflect, and appreciate the important role that <strong>AwayCare travel medical insurance products<\/strong> play in supporting travellers and brokers alike. Taking time to review and truly understand these policies now helps ensure that travellers receive the support and protection they expect\u2014<strong>when they need it most<\/strong>.<\/p>\n<p>At AwayCare, our mission isn\u2019t just about selling insurance. It\u2019s about <strong>equipping brokers with the knowledge and confidence<\/strong> to guide clients through the complexities of international and domestic travel coverage. Whether you\u2019re new to the industry or an experienced advisor seeking a refresher, AwayCare Broker Support is here to help every step of the way.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<h3><strong>Broker Support: Your Partner in Success<\/strong><\/h3>\n<p>AwayCare\u2019s broker support team offers guidance, training, and ongoing assistance to support brokers in their day-to-day operations. From product features to best-practice tips, our goal is to make your job easier and your client conversations more effective. Let\u2019s start with a quick refresher on two cornerstone products that continue to be essential for travellers and their advisors.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<h3><strong>True North Visitor to Canada Plan<\/strong><\/h3>\n<p>This plan is designed for travellers who <strong>do not have valid provincial health coverage<\/strong> and are coming to Canada.<\/p>\n<ul>\n<li>Applying for a travel visa can be a lengthy and fluid process, so <strong>policy dates must be monitored closely by brokers<\/strong>. Policies that take effect without timely notice of delayed travel may not be eligible for a refund.<\/li>\n<li>If a visitor does not arrive in Canada on or before the policy\u2019s effective date, the policy dates <strong>must be amended<\/strong>. Benefits begin on the effective date, so it\u2019s critical that the policy <strong>does not start until the visitor is physically in Canada<\/strong>.<\/li>\n<\/ul>\n<p>Brokers are encouraged to monitor policies closely and, when making the sale, emphasize to clients the importance of informing you if their travel dates shift. Staying proactive keeps both you and your clients on the right track.<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Senior Guard Out of Province Emergency Medical Plan<\/strong><\/h3>\n<p>Senior Guard is an excellent option for <strong>Canadians with valid provincial health coverage<\/strong> who are travelling outside their home province or country.<\/p>\n<ul>\n<li>Senior Guard offers <strong>flexible stability options<\/strong>, ranging from 365 days to as low as 7 days.<\/li>\n<li>Clients can purchase this coverage <strong>up to nine months in advance<\/strong>, which allows brokers to lock in pricing before birthday rate adjustments or typical increases that occur in the fall.<\/li>\n<li>Medical questions on the application are based on the client\u2019s health at the <strong>date of application and the 12 months prior<\/strong>. If a health change occurs <em>after<\/em> the application is processed but <em>before<\/em> departure, the medical questionnaire does not need to be amended. In many cases, you can simply offer the client a <strong>reduced stability option<\/strong> at no additional charge for the newly disclosed condition\u2014only the reduced stability fee applies.<\/li>\n<li>There is also <strong>flexibility for date changes before departure<\/strong>, giving both brokers and clients peace of mind as travel plans evolve.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><strong>Here to Support You<\/strong><\/h3>\n<p>At AwayCare, our commitment to brokers goes beyond products. We\u2019re always here to answer questions, provide clarification, and help you navigate every policy detail with confidence.<\/p>\n<p>Should you need support, feel free to reach out to us at:<\/p>\n<ul>\n<li>\u00a0<strong>Phone:<\/strong> 1-800-667-7267<\/li>\n<li><strong>Email:<\/strong> brokers@awaycare.ca<\/li>\n<li><strong>Live Chat:<\/strong> Available on AwayCare.ca<\/li>\n<\/ul>\n<p>Here\u2019s to another year of well-informed travellers and strong broker partnerships in 2026.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As one year ends and another begins, it\u2019s the perfect moment to pause, reflect, and appreciate the important role that AwayCare travel medical insurance products play in supporting travellers and brokers alike. Taking time to review and truly understand these policies now helps ensure  [&#8230;]<\/p>\n","protected":false},"author":19,"featured_media":3523,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[182],"tags":[187,185,186],"class_list":["post-3522","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-monthly-voyage-advisor","tag-emergency-medical-plan","tag-visitors-to-canada","tag-vtc"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reflecting, Preparing, and Growing with AwayCare - AwayCare<\/title>\n<meta name=\"description\" content=\"AwayCare\u2019s broker support team offers guidance, training, and ongoing assistance to support brokers in their day-to-day operations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/awaycare.ca\/en\/reflecting-preparing-and-growing-with-awaycare\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reflecting, Preparing, and Growing with AwayCare - 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